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Knowledge library

From the consultant's desk.

Diagnosis, method, outcome — not campaigns. Filter by topic; pieces run 5-10 minutes.

23 articles. Field-tested method pieces on growth, transformation and building.

  1. AI & Digital Transformation28 August 202611 min read

    What is AI transformation? The question the vendor deck skips

    The vendor deck on the industrial buyer's desk never says which process returns how much money. Here I build AI transformation in four stages — diagnosis, data, pilot, scale — and set out where it pays off and where it does not, using numbers measured in the field.

    Burak Arda Özgül

  2. AI & Digital Transformation28 August 202613 min read

    Three proposals, one difference: 12 questions to ask an AI consultant

    Three proposals, the same promise, near-identical prices. There is a way to tell them apart in the first meeting: twelve questions, and what to listen for in each answer.

    Can Aydınlık

  3. AI Search (GEO)28 August 202612 min read

    Ranked, but not cited: how to appear in Google AI Overviews

    Google now writes its own answer above the results and names three or four sources inside it; ranking second organically does not put you on that list. Here is how AI Overviews works, where it stands in Turkey, and what the pages inside the answer have in common.

    Burak Arda Özgül

  4. AI Search (GEO)28 August 202611 min read

    llms.txt: the file nobody reads yet, and still worth writing

    On most sites, /llms.txt returns a 404. Here is what the file does, which engines actually read it, and how we generate ours straight from the content layer — with no ranking promises attached.

    Burak Arda Özgül

  5. Conversion Optimisation28 August 202614 min read

    What is CRO? Same traffic, more sales

    The ad budget doubled, the clicks doubled, the sales curve stayed put. That is where CRO starts: the measurement, hypothesis and testing discipline that turns the traffic you already have into buying traffic.

    Burak Arda Özgül

  6. Conversion Optimisation28 August 202611 min read

    The proposal that guarantees a lift: how to choose a CRO agency

    The decks look alike and the client lists look alike. The difference shows up in five criteria, eight questions and three red flags.

    Can Aydınlık

  7. Business Building28 August 202611 min read

    What is a business building studio? Selling campaigns versus building businesses

    A business building studio takes on a company's growth problem end to end — from diagnosis to measurement — under one roof. This piece defines the model: where it parts ways with agencies and consultancies, which company each one suits, and what business building looks like in the field.

    Burak Arda Özgül

  8. Video & Creative15 January 20266 min readUpdated · 28 August 2026

    Don't say "abi, we'll just shoot it on a phone": why professional video is non-negotiable

    A friend of mine shot his new collection himself, saying "we'll just film it in the office." It was a disaster. This piece explains why — and how OdorGo made the opposite call and built a ₺10M category that didn't exist.

    Mert Kaplan

  9. AI Search (GEO)14 January 202614 min readUpdated · 28 August 2026

    The post-algorithm era: why don't ChatGPT and Gemini cite you?

    Emre's traffic fell 70% in a few weeks with nothing broken on his site. What changed was that people stopped searching and started asking. GEO — generative engine optimization — is the work of getting cited in that new order. Here is how it gets built, told through three cases from the field.

    Burak Arda Özgül

  10. Performance Marketing22 December 20256 min readUpdated · 28 August 2026

    Stop wasting your sales team's time: a guide to quality B2B lead generation

    Marketing celebrates 1,000 new leads while sales calls all of them for close to nothing. This guide is about growing the buyer, not the count: narrowing your ICP, smarketing alignment, lead scoring and deliberate form friction.

    Burak Arda Özgül

  11. Business Building21 December 20256 min readUpdated · 28 August 2026

    5 steps for SMEs that want to scale digitally over the next 12 months

    Picture Ahmet Bey, thirty years into the textile trade in Istanbul: his craftsmanship is careful, but the young founder next door sells to the world without owning a warehouse. The difference isn't budget — it's strategy. A 5-step roadmap for SMEs that want to scale digitally.

    Can Aydınlık

  12. Retention & LTV16 December 20256 min readUpdated · 28 August 2026

    RFM analysis for small businesses: a practical guide to selling more

    Selim Bey sends the same discount to everyone who walks into his boutique coffee shop — and loses the loyal customer carrying most of his margin without ever noticing. RFM fixes that blind spot with three letters (Recency, Frequency, Monetary) and nothing more than a spreadsheet.

    Can Aydınlık

  13. Retention & LTV16 December 20255 min readUpdated · 28 August 2026

    As ad costs climb, growth's secret is LTV optimisation

    Spend climbing on the ad dashboard, profit sliding on the P&L — the shared nightmare of e-commerce managers. The fix isn't more ad spend: it's growing what a customer is worth over a lifetime (LTV) instead of winning them once and letting go.

    Can Aydınlık

  14. Performance Marketing8 December 202510 min readUpdated · 28 August 2026

    Not just traffic, revenue: a mid-year report card on 2026's performance marketing trends

    In December 2025 I made one claim: the winner of 2026 wouldn't be whoever bought the most traffic, but whoever squeezed the most revenue out of it. It's August 2026 — here's the report card, the math of the leaky bucket, and the order in which you fix it.

    Burak Arda Özgül

  15. UI/UX & Web Design4 December 20258 min readUpdated · 28 August 2026

    2026 web design trends: minimalism, speed and mobile-first

    Is your website draining your ad budget? Picture a dazzling storefront with a door too heavy to open — the customer leaves before ever stepping in. In the second half of 2026, web design faces the same door problem: it now rests on speed, code hygiene and mobile necessity.

    Sude Albayrak

  16. Brand & Storytelling14 November 20246 min readUpdated · 28 August 2026

    The new ally, UGC: why is social proof stronger than any ad?

    What catches your eye mid-doomscroll isn't a polished ad but a sincere video from someone like you. The neuroscience behind UGC, the GoPro and Airbnb examples, and how to bring your brand down to the campfire.

    Çağrı Erdoğan

  17. Conversion Optimisation13 October 20246 min readUpdated · 23 August 2026

    How do you optimise your landing page for maximum conversion?

    The ads are perfect, traffic is peaking — but nothing converts. The problem is usually the landing page, not the traffic. Seven rules with real numbers: 25% from a headline, 30% from a CTA, 40% from simplicity.

    Burak Arda Özgül

  18. Performance Marketing7 October 20246 min readUpdated · 23 August 2026

    7 performance marketing mistakes you still make in 2026 (and probably will in 2027)

    Even the biggest brands pour millions into campaigns and derail on preventable mistakes. From missing KPIs to forgotten retention — seven traps and the way out of each.

    Burak Arda Özgül

  19. E-commerce6 August 20246 min readUpdated · 28 August 2026

    Sales notifications at 5 a.m.: what does a real e-commerce agency change?

    A morning where you go to bed without silencing your phone and wake to sales notifications. I lived that scene — it took three months from zero. This is the guide to what was done right in those three months.

    Burak Arda Özgül

  20. Business Building3 August 20249 min readUpdated · 23 August 2026

    8 questions to ask an agency before you sign

    The right agency changes a brand's course; the wrong one costs you a budget and a year. There's a way to tell them apart in the first meeting: eight questions, and what to listen for in each answer.

    Burak Arda Özgül

  21. Brand & Storytelling1 August 20246 min readUpdated · 28 August 2026

    The first brand engineer: lessons from Jesus of Nazareth

    No internet, no social media, not even a reliable postal system — yet the message has spread for two thousand years. A timeless brand lesson on vision, community, parables and networks.

    Burak Arda Özgül

  22. Brand & Storytelling30 July 20245 min readUpdated · 28 August 2026

    Marketing for a Roman emperor: story, insight and human psychology

    The principles Caesar used to conquer lands and hearts still hold: storytelling, real insight and human psychology. A guide from Rome to modern marketing.

    Çağrı Erdoğan

  23. Brand & Storytelling27 July 20246 min readUpdated · 28 August 2026

    How is guerrilla marketing evolving in the digital age?

    Known for unconventional, low-cost tactics, guerrilla marketing has adapted to the digital age. Two things haven't changed: storytelling and real insight.

    Çağrı Erdoğan

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